EPR Purpose The actual development of electronic processes – EPR, started more then 10 years ago. The challenge was to find the answer to the question: Can all routines and business processes be supported by a limited number of standard components? Substantial studies based on many years of experience showed that the answer to the question is YES. The goal for the computer support application is defined in six target areas: · Efficiency and quality in workflow and administration. Reuse of information. · Effective cooperation between government, authorities, citizens and business. In order to reach this target, the basic information used has to be organized in a common and clear way. · Quality and efficiency in service providing. Quality demands will be incorporated in the processes and task descriptions. The documentation process of performed tasks has to be handled efficient, and in a way to limit waste of time from the service providing. When the report is processed all statistics and documentation shall be generated automatically. · Data support shall be developed in a common user-friendly way. The user interface has to be simple and shall be regarded as natural to use. · Minimize costs for application software and production. Common platforms build on international standards where heterogeneous technology can cooperate. Integration of legacy systems that will give them an extended lifetime. · The possibility to perform electronical inspections and still secure that all physical and administrative actions are traceable.
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